Knowledge Centre

Better Decision-Making

12 Sep 2026 · 4 min read

Emotional intelligence refers to the ability to recognize, understand, manage, and use one’s own emotions and the emotions of others.

Emotions are information. Good decisions use that information without being run by it.

Separate the signal from the noise

Ask: what is this feeling telling me about what matters? Then ask: what would I advise a friend to do here?

Sleep on the big ones

For decisions you cannot easily undo, give yourself a night. Strong emotions fade; good reasons stay.

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